Frequently Asked Questions

You’ll find UNOVA Coworking at 29 Mechanic Street, right in the heart of downtown Springville. Our location is a hop-skip-and-a-jump away from the Post Office, the Concord Library, the Concord Town Hall, numerous eateries and coffee shops, and right across the street from the police and fire stations (let’s just hope you never need their services!)

Monthly members have 24/7 access. Day Pass members, however, only have access during normal business hours, 9:00am-5:00pm, Monday-Friday (except with prior approval).

We accept all major credit cards or direct payment from a verified bank account when you sign up through our online portal. Regardless of which method you choose, our online platform, Proximity, processes payments through Stripe, using industry standard practices and encryption to keep your data safe. You can change your payment source anytime by navigating to the avatar drop-down menu on the right side of the page > Payment Sources > Add Bank Account or Add Credit Card.

That’s easy. Schedule a tour through our Visit page or e-mail us at info@unovacoworking.com.

Easy! Just visit our Members page, or, set up a tour and we will take it from there!

Anytime! Billing for membership dues is on the 1st of every month. Join anytime you’d like, and your membership dues will be prorated for that month.

Of course! You can change your membership anytime for a future billing cycle, but please send us an email to ensure any changes get applied.

Yes. If you are travelling, we can pause your membership. Just send us an email.

You can cancel your membership anytime for a future billing cycle. Please send us an email to ensure any changes get applied.

Nope, but you can simply set up your FREE community membership and purchase the Day Pass. Day Passes can also be added onto any part-time membership, should you need extra days in any given month.

Yes! Email us for details.

Yes, we’re happy to help companies and teams that are transitioning or are in need of temporary space. Please contact us for more information.

Guest Pass allows monthly members of coworking spaces within the Proximity Network to visit other coworking spaces within the network a total of three times per month for FREE! These visits may be all used at the same space, or at multiple spaces, whenever you want during the month. Note, however, that visits do not roll over to the next month, so be sure to use them if you got 'em!

Proximity Nomad is a traveling membership that works great for people who often find themselves on the road, either for business or for pleasure! Members who don’t have a home base coworking space can purchase monthly credits which can be applied to visiting coworking spaces around the globe on the Proximity Nomad map -- this includes a huge selection of spaces, both in the Proximity Network and not. You determine where and when you get work done.

All members enjoy access to UNOVA Coworking’s Member Portal, member events, conference room and event space rentals, beverages, printer, and highspeed Wi-Fi. For additional perks that may be included or available in your membership, such as lockers or mail services, please consult your Membership Agreement.

You betcha. We offer our members a delicious selection of free locally-roasted coffee beans for use with our burr coffee grinder and Bunn coffee maker. We also have a Keurig in the Board Room. If coffee isn’t your bag, we also offer a variety of teas, hot chocolate, and sparkling waters, or filtered water.

UNOVA uses Spectrum Business Internet throughout the space. Members receive Wi-Fi credentials to access the Internet at sign-up. Our Private Offices have wired ethernet ports, as well. If you have issues with connectivity, we will be happy to help you.

We’ve got you covered. We will make sure you have all the power (and cords) you need. Just ask.

Our space has 2 reservable rooms for meetings: a large Board Room and a small Zoom Room/phone booth. Rooms can be booked online on a first-come, first-served basis. All rooms feature A/V equipment.

Yes. All members have access to our multifunction wireless printer. We do not charge for copies, but please be respectful of your fellow coworkers and let us know if you have a large print job.

If a locker is not included in your membership, they are available for purchase at an additional $10/month.

Sure can! Paid for Mail services at UNOVA provides you with a personal or business P.O. box with a real street address. You’ll receive a personal key to a USPS-approved mailbox (5.5" x 6" x 15"), plus package and delivery services. We will safely set aside any large packages at the front desk.

Bring exactly what you would bring if you were going to work from a coffee shop or library (e.g. laptop, headphones, etc.). If you bring it in, though, you should bring out. We have lockers available for rent if you need it!

Anywhere you’d like! We have seats for every kind of worker in our open layout with flex desk seating arrangement. Choose an individual desk (currently spaced 6 feet apart), a seat at a large table, a stool at a standing desk, or settle into a comfortable rocking chair or couch. PLUS members are able to reserve their desks, but anywhere else is free game.

If your guest(s) will be with you all day, we ask that they purchase a Day Pass. If you booked a meeting in a conference room, your guest(s) are allowed in that space for the duration of your booking period. Members are responsible for their guests.

No, our space operates on mutual respect. If you have a conversation that turns private, feel free to take it outside on our back deck, or simply step into the phone booth room. We also offer a large conference room, which you can reserve through our membership portal.

Practically anywhere you’d like. Try any of the spots on Mechanic or Franklin Streets, in the small lot in the back of the building, or the huge municipal parking lot across the street at Heritage Park. The Park also has EV charging stations for all electric vehicles!

Well-behaved dogs with up-to-date shots are permitted in our space. Please ask beforehand, and be mindful of your dog around other members, though. Well-behaved kids with up-to-date shots 😉 may also be permitted -- to visit, but not to cowork. Service animals are always welcome, per NYS guidelines (and with a pre-planned playdate with Ashley!)

UNOVA features a full kitchen -- fridge, microwave, oven, stovetop, and (drumroll, please!) a dishwasher. Please label anything you do not wish to share and keep your desk clean of any food items when you’re not there.

You can pick a new one by navigating to https://members.unovacoworking.com/account/profile/edit/ and scroll down to Pin. When in doubt, just email us.